Shipping policy

We’re excited to deliver your favourite bags to your doorstep — safely, quickly, and with care. Our team works hard to make sure your orders reach you smoothly from our shop in Narayangarh to your home anywhere in Nepal 


Where We Deliver

  • We deliver all over Nepal

  • Both inside Chitwan and nationwide delivery is available


Delivery Time

  • Inside Narayangarh & nearby areas: 1–2 business days

  • Other cities in Nepal: 3–4 business days (depending on location)

We’ll send you a confirmation once your order is packed and ready to go.


Shipping Fees

  • Shipping charges may vary based on your location and product size

  • Exact delivery charges will be shared while confirming your order

  • We try to keep shipping costs as low as possible for our customers!


Payment Methods

You can pay using any of the following:

  • Cash on Delivery (COD)

  • Mobile Banking / Bank Transfer

We’ll guide you step by step after you confirm your order.


How Delivery Works

  • Once you confirm the order, we’ll pack it securely and ship it

  • You’ll be contacted by our team or delivery partner before delivery

  • If there’s any delay (like strikes or weather issues), we’ll inform you


Important Notes

  • Please make sure to provide a correct phone number and address

  • Orders that are confirmed but undelivered due to wrong info may not be re-shipped

  • If your area is outside delivery coverage, we’ll contact you for other options


Thank you for trusting Valentino Impex 🤍
We’re here to make your shopping experience smooth, simple, and satisfying.