Shipping policy

We’re excited to deliver your favourite bags to your doorstep — safely, quickly, and with care. Our team works hard to make sure your orders reach you smoothly from our shop in Narayangarh to your home anywhere in Nepal

Where We Deliver

We deliver all over Nepal
Both inside Chitwan and nationwide delivery is available

Delivery Time

Inside Narayangarh & nearby areas: 1–2 business days
Other cities in Nepal: 3–4 business days (depending on location)

We’ll send you a confirmation once your order is packed and ready to go.

Shipping Fees

Shipping charges may vary based on your location and product size
Exact delivery charges will be shared while confirming your order
We try to keep shipping costs as low as possible for our customers!

Payment Methods

You can pay using any of the following:

Cash on Delivery (COD)
Mobile Banking / Bank Transfer

We’ll guide you step by step after you confirm your order.

How Delivery Works

Once you confirm the order, we’ll pack it securely and ship it
You’ll be contacted by our team or delivery partner before delivery
If there’s any delay (like strikes or weather issues), we’ll inform you

Important Notes

Please make sure to provide a correct phone number and address
Orders that are confirmed but undelivered due to wrong info may not be re-shipped
If your area is outside delivery coverage, we’ll contact you for other options

Thank you for trusting Valentino Impex 🤍
We’re here to make your shopping experience smooth, simple, and satisfying.